Child safety standards

Our standards

It is prohibited to use EachDuo to create, share, request or link to any content that sexualises minors, to groom or exploit a minor, or to attempt to contact a minor. Breaking these rules leads to immediate account removal and, where the law requires or allows it, a report to the authorities.

How EachDuo is built to protect young people

• No discovery. There is no user search, no public profile, no recommendations and no "people you may know". Nobody can find you in EachDuo.
• Invite code only. Two people connect only when one enters a code the other shared. Codes are single-use and expire after 24 hours. Repeated failed attempts revoke the code and flag it for review.
• Age groups enforced on our servers. Every account belongs to an age group: adult or teen. Adults and teens can never be connected, whatever the app shows. We never tell either person why a code did not work or how old the other person is.
• Minimum age. Children under 14 in Korea and under 13 elsewhere cannot use EachDuo.
• Teens need a guardian. Where teen accounts are offered, a teen can use EachDuo only with verified guardian consent, and can connect only with another teen who has consent too. A guardian can withdraw consent at any time, which pauses the couple.
• Safer defaults for teens. Location is off, only teen-appropriate places are recommended, sensitive images received in chat are blurred until tapped, and the Report button is always visible.
• Ads. Users under 18 only ever see non-personalised ads.

How to report

1. In the chat, long-press the message and tap Report, then choose a reason.
2. Or email support@eachduo.com – you do not need an account.
3. If a child is in immediate danger, call your local emergency number or police first.

Every report goes to our safety queue and is reviewed by a person. We can act on a report even after a couple has unlinked, because shared content is kept, locked, for 180 days after unlinking for exactly this purpose.

What we do

• Remove the content and close the accounts involved.
• Preserve evidence and report apparent CSAM to the relevant authority – the National Center for Missing & Exploited Children (NCMEC) in the United States, and the police or competent authority in Korea and other countries.
• Cooperate with lawful requests from law enforcement.

We comply with the child safety laws that apply in the countries where EachDuo is available.

Child safety contact

Our designated contact for child safety questions, from users, guardians, app stores and authorities: support@eachduo.com.