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Delete your EachDuo account

Last updated: November 11, 2026

You can delete your account at any time, right in the app. This page explains how, and what happens to your data.

Delete in the app

  1. Open EachDuo and go to Settings.
  2. Tap Account, then Delete account.
  3. Read the summary and tap Delete to confirm.

If you are connected with a partner, your couple is unlinked first. Your partner keeps read-only access for 60 days so they can export your shared memories.

Can't open the app?

Email support@eachduo.com with the subject "Delete my account". Send it from the email address of the Apple or Google account you sign in with, and tell us which one you use. We may ask a question to confirm the account is yours, then delete it and reply when it is done.

Cancel your subscription first

Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your device's subscription settings: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Profile → Payments & subscriptions → Subscriptions.

What is deleted, and when

  • Immediately: you can no longer sign in, and your sessions and notification tokens are revoked.
  • After 30 days: your account's personal data is erased – name, status message, settings, tokens and starting area.
  • Shared couple content (chat, photos, videos, memories, calendar, ledger, recaps, questions, lists, places): read-only for your partner for 60 days after unlinking, then locked so that no member can see it, and permanently deleted 180 days after unlinking.

What we keep

We keep only what we must, for the stated period:

  • Birth year, age group and how it was confirmed, to keep enforcing age rules (legal hold).
  • Guardian consent records for teen accounts, as required by law.
  • Purchase and billing records, as required by tax and accounting law.
  • Safety reports, support inquiries and our audit log, for 3 years.
  • Anonymous statistics that cannot identify you.

Locked couple content is kept until day 180 after unlinking only so we can handle safety reports and legal requests. Only our safety team can access it.

Delete some data without deleting your account

  • Delete a message for both of you: long-press it → Delete for both.
  • Delete photos and videos from Memories.
  • Delete saved places and location pins one by one, or turn location off.
  • Unlink from your partner in Settings → Unlink.

Questions? Write to support@eachduo.com. Our Privacy Policy has the full details.

EachDuo · support@eachduo.com