Privacy Policy

Who we are

EachDuo is operated by EachDuo ("we", "us"). Contact us at support@eachduo.com for any privacy question or request.

What we collect

Account

When you sign in with Apple or Google we receive an account identifier and, if the provider shares it, your email address. You choose a display name, and we store your settings and notification tokens. We do not use phone numbers to sign in and we never access your contacts.

Age

Your birth year, your age group (adult or teen) and how it was confirmed – for example an age signal from the App Store or Google Play. We use this only to apply our age rules.

Guardian consent (teen accounts only)

Where teen accounts are offered, we send a consent link to the guardian's phone and keep a record of the consent: a one-way hash of the phone number, the verification reference and the choices the guardian made. We do not keep other guardian details.

What you and your partner create

Messages, photos, videos, stickers, memories, calendar events, anniversaries, ledger entries and receipts, daily question answers, lists, notes and day recaps. Messages are encrypted at rest. Receipts are read on your device.

Location (optional)

Only if both partners turn location on, we store the places you visit together for recaps and maps. It is off by default, and always off by default for teens. For date ideas you can set a starting area (not live GPS), which is shared with your partner so the app can show travel times for both of you.

Purchases

If you buy Plus, the App Store or Google Play processes the payment. Through RevenueCat we receive the product, its status and transaction identifiers – never your card details.

Device and usage

App version, device model, operating system, language, time zone, IP address and error information, so the service works and stays secure. We never log message content, photos, location or phone numbers.

Support and safety

Messages you send us and reports you file, including the reported content.

How we use it

• To provide EachDuo: connect you with your partner, sync your shared space and send notifications you have turned on.
• To recommend dates: suggest places that are easy for both of you to reach, based on your starting areas and places you both liked.
• To keep people safe: enforce age groups, review reports and prevent abuse and fraud.
• To unlock Plus for your couple and manage storage.
• To show ads in the free version (see below).
• To fix bugs and improve EachDuo using statistics that do not identify you.

We do not sell your personal information, and we never use the contents of your chats or photos for advertising.

What your partner sees

Everything in your couple space is shared with your partner: chat, memories, calendar, ledger, lists and – if you both turn it on – location. Your partner may export a copy of the shared space, including after unlinking (see below).

Service providers

We use trusted providers who process data on our behalf, under contract, only to run EachDuo:

• Google Firebase – sign-in and push notifications.
• Cloudflare – website hosting and encrypted storage of photos and videos.
• RevenueCat, Apple and Google – subscriptions and purchases.
• Google AdMob – banner ads in the free version.
• Map and place services (Kakao, Naver, Google) – place search and travel times. They receive place and area coordinates, not who you are.
• For teen accounts in Korea: an SMS provider (Naver Cloud) to send the guardian's consent link, and an identity verification provider for the guardian.

We may also disclose information when the law requires it, to protect someone's safety, or as part of a merger or acquisition – in which case this policy continues to apply.

Advertising

• The free version shows banner ads from Google AdMob. Couples with Plus see no ads.
• Users under 18 only receive non-personalised ads, and we tell Google to treat their ad requests accordingly.
• For adults, AdMob may use your device's advertising identifier to personalise ads where the law allows. In the EEA, the UK and Switzerland we ask for your consent first, and you can change your choice in Settings.
• You can reset or delete your advertising ID in your device settings, or limit ad tracking (on iPhone, ads are personalised only if you allow tracking).

Learn how Google uses data: policies.google.com/technologies/partner-sites.

How long we keep it

• Account data: while your account exists, then erased 30 days after you delete it.
• Couple content: while you are connected. After unlinking it is read-only and can be exported for 60 days, then locked so that no member can see it, and deleted 180 days after unlinking. We keep it locked for that period only to handle safety reports and legal requests.
• "Not me": if a connection is undone with "Not me" within 24 hours, the couple is deleted immediately.
• Location: same as couple content; you can delete any place at any time.
• Birth year and age group: kept after deletion as long as needed to enforce age rules and meet legal obligations.
• Guardian consent records: for the period required by law.
• Reports, support inquiries and audit logs: 3 years.
• Purchase records: as long as tax and accounting law requires.

See Delete your account for step-by-step instructions.

Children and teens

EachDuo is not for children under 14 in Korea or under 13 elsewhere. Where teen accounts are offered, teens can use EachDuo only with guardian consent and can connect only with other teens. Adults and minors can never be connected. Read our child safety standards. If you believe a child has given us personal information, contact us and we will delete it.

Your choices and rights

You can view and edit your profile, export your memories, delete messages and photos, turn location and notifications off, unlink and delete your account in the app. Depending on where you live (for example under the GDPR, Korea's Personal Information Protection Act or US state laws), you may also have the right to access, correct, delete or port your data, to restrict or object to processing, and to withdraw consent. Email support@eachduo.com and we will respond within the time the law requires. You may also complain to your local data protection authority.

Where the GDPR applies, we process your data to perform our contract with you (providing EachDuo), for our legitimate interests (safety, security and improving the service), to comply with law, and with your consent (location, personalised ads).

Security

We use encryption in transit, encryption at rest for messages, short-lived signed links for photos and videos (no public storage), strict access controls and an audit log for staff access. No system is perfectly secure, so please keep your Apple or Google account safe.

International transfers

Our providers operate in several countries, so your data may be processed outside the country where you live, including in Korea and the United States. When we transfer data we use the safeguards the law requires, such as standard contractual clauses.

This website

eachduo.com has no analytics, advertising or tracking scripts. It sets a single cookie to remember your language. Our hosting provider (Cloudflare) processes IP addresses and request logs to deliver and protect the site.

Changes to this policy

We will update this page when our practices change and show the date at the top. If a change is significant, we will also tell you in the app before it takes effect.